This Privacy Policy describes how and when I collect, use and share information when you purchase an item from me or contact me. 

Glass and Crafts UK is committed to protecting the privacy of all its website visitors and customers and will not disclose information about its customers to any third parties for marketing purposes or any other purpose other than those listed below.

Information I Collect

To fulfil your order, you must provide me with certain information, such as your name, email address, delivery address and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly. I do not have access to your payment details which are handled by the payment gateway.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list; and
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law.

Website Statistics

I may record information on the number of visitors to this website or number of purchases for imporvement purposes to help imporve services to my customers.  All statistics are completely anonymous.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 5 years.

Contacting Me

All personal information collected through this website will be held securely in accordance with the UK's Data Protection Act 1998. If you require any further information then please contact me using the contact form.